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Complaint requirements for refund

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Documentation

Refund claims

In order to claim a refund of withholding tax, an application must be submitted to the Central Office for Foreign Tax Affairs. The deadline for submitting a refund application for withholding tax on dividends is five years calculated from year end of the year in which the deadline for assessing the withholding tax expired. A refund application cannot be submitted until the date of expiry of the deadline for the distributing company to amend the withholding tax return, as outlined above.  

Application requirements:

-  Full name, address and tax-id of the claimant (and of the representative, if relevant).

The total amount of refund claimed including a list of all the dividends.

-  If the claim is made according to a tax treaty with Norway: A certificate of residence issued by the competent local tax authorities with reference to the claimant's tax identification number. The certificate must be in original. The certificate of residence must mention solely the claimant's name and be valid for the year when the decision to distribute the dividend was made. The Certificate of residence must state that the claimant was resident according to the tax treaty with Norway.

-  If the claim is made according to the tax exemption method: Certificate of residence or a confirmation from public authorities that the applicant is registered and based within the EEA.

A credit advice to certify that the claimant has received the dividends and that the dividends have been subject to Norwegian withholding tax. The credit advice must be issued by a bank and contain the following:

  • Name of the recipient (claimant)
  • Name and ISIN of the share
  • The number of shares and gross dividend per share in NOK
  • The total gross amount and withholding tax in NOK
  • Pay-date, ex-date or record-date

The bank must document that the dividend payment has been subject to withholding tax, not just tax. If the dividend has gone through a chain of transactions from the Norwegian company to the final recipient (the claimant) an overview of the chain of transactions should be included.

- For dividend payments received from the year 2016 onwards: VPS account information (if applicable). We require information about which account in the Norwegian central securities depository (VPS) the dividend payment was initially made to, i.e. account number and account holder. If the claimant does not have an account with VPS, please contact the bank (account operator) to provide this information.

A power of attorney (if the application is submitted through a representative).

General information about the claimant as regards legal, corporate and taxable aspects. Additional documentation in this respect may be required to substantiate that the relevant conditions for reduced withholding tax rate are met. Reference is made to the comments above regarding potenital grounds for refunds.

Payment details, including the name of the account holder and a Norwegian bank account number or an IBAN and a SWIFT/BIC code. The IBAN account must be able to receive NOK as any refund will be transferred in NOK. A unique payment reference of maximum 20 characters may facilitate the payment.

Please note that only the beneficial owner may be entitled to a refund of withholding tax. An entity that is acting on behalf of someone else as either trustee or investment manager, and who is as such the registered or indirect owner of the dividends, is not entitled to a refund. Neither is an entity that receives the dividend payments and passes them directly on to other entities/persons.

Please include all the required documentation and information in the application. Incomplete applications require longer processing time and the application may be rejected or dismissed due to inadequate documentation. 

Send the application to:

Central Office – Foreign Tax Affairs

P.O. Box 8031

N-4068 Stavanger

Norway