Some services are unstable or unavailable today
Several of our services are unavailable Thursday 20 August from 11:30 to 13:00 due to essential maintenance.
During this time period, you will not be able to
- apply for a payment agreement for tax and duty claims
- see tax and duty claims when you log in
Paid too much on a fine
If you've paid more than you were supposed to, you'll either get your money back or we'll use it to cover other claims you have with us.
If you've paid more than you were supposed to, we'll:
- either refund what you overpaid
- or use the money to cover other unpaid claims – if so, you'll be notified in advance
Usually, we'll quickly discover that you've paid too much. If you have not received the refund within a week, you can contact us.