Appealing VAT and duties on purchases from abroad
In certain cases, Norwegian Customs decides that you must pay more duties than you expected. If you disagree with this, you can appeal the decision.
This applies to private individuals and enterprises that are not registered in the VAT Register or registered for the excise duty that you’re appealing.
I’m a private individual or an enterprise that is not registered for VAT or excise duty
- submit an appeal to Norwegian Customs for a refund of customs duties
- submit an appeal to the Norwegian Tax Administration for a refund of VAT and excise duties. If you want to appeal both VAT and excise duties, select excise duties in the form.
If you’ve returned goods purchased from another country, you can apply for a refund.