Appeal against claims from NAV

Companies and organisations are entitled to appeal the decisions and case processing by the Collection Agency for Child Support and Overpaid Benefits in the Tax Administration.

Questions about claims from NAV

If you have any questions about why and how the claim that you’ve received originated, you must contact NAV directly since they’ve issued the claim.

Do you have any questions about the actual collection process or the payment of the claim, you must contact the Collection Agency for Child Support and Overpaid Benefits in the Tax Administration. 

You can send your written appeal to:

Innkrevingssentralen for bidrag og tilbakebetalingskrav
9917 Kirkenes

The appeal must be in writing and contain the following:

  • what you’re appealing - for example, deductions, case processing, collection, or tax set-off. Companies and organisations can only request for money to be set aside for cost-of-living expenses if the company in question is a sole proprietorship.
  • an explanation of why you appeal
  • what your objective is with the appeal - for example, stopping deductions or cancelling claims
  • signature (physical or electronic)
  • relevant documentation

Collection will continue until the appeal is processed

Please note that your appeal will not normally stop the collection of the claim.

Deadlines for appealing our decisions

Appeals deadlines can vary from case to case. You’ll find the appeal deadline regarding your case in the letters you receive from us.